What you need to know about new privacy policies
About a year ago I wrote about my students’
use of Facebook as a primary
means of communication amongst
themselves and with me. I signed up several years
ago, and students immediately began communicating
with me via Facebook e-mail and postings
on my Wall, often to the exclusion of the normal
university e-mail system. However, my Facebook
experience has changed, such that I am considering
whether it may be time to abandon my
account altogether. What are the changes that
may ultimately drive me and others out of this
Internet ecosystem?
FaceBook has become an increasingly optout
system, where the user must specifically disallow
certain information sharing, rather than an
opt-in system where the default is to share it all.
Much of the personally identifiable information
one may post for the benefit of friends is considered
by FaceBook to be fair game for marketers
working for third-party websites and companies.
In short, FaceBook users’ ability to control how
much of their personal information is made
public, and with whom it is shared, is rapidly
diminishing.
In late April, four senators, including Al
Frankin and Chuck Schumer, sent a joint letter to
Mark Zuckerberg, founder and CEO of
FaceBook, expressing their concern over sharing
members’ data with third parties and with the
network’s byzantine opt-out procedures. Then, in
early May, some fifteen consumer privacy groups
filed a similar complaint with the Federal Trade
Commission.
THE PHENOMENON OF OVERSHARE
We all know about the endemic “overshare” in
which young people regularly engage on all manner
of social networks. This is not about that
unfortunate occurrence, examples of which
include the embarrassing cell phone snap taken
during an inebriated Spring Break or the politically
incorrect joke posted on a Wall by a “friend,” all
while either blissfully unaware or purposefully
ignoring the fact that the Internet is forever.
No, this is different. This is not about
Facebook users’ being irresponsible. This is
about Facebook being irresponsible with users’
demographic information, marital status, education,
employment information, preferences
and interests, and what products, services, and
causes users “like.”
FaceBook’s policies have shifted away from
privacy, according to the Electronic Frontier
Foundation (EFF). From an April 28th commentary
on EFF’s Deeplinks blog, Kurt Opsahl creates
a timeline showing how these policies have gradually
changed over the past four or five years.
These changes are breathtaking; in 2006,
FaceBook promised that their privacy settings
“...limit the information displayed in your profile
to your school, your specified local area, and
other reasonable community limitations that we
tell you about.” By December of 2009, the company
claimed that some information “...such as
your name, profile photo, list of friends and
pages you are a fan of, gender, geographic region,
and networks you belong to are considered publicly
available to everyone, including FaceBookenhanced
applications...”
Even the formerly innocuous Likes and
Interests section of a member’s Profile has been
transformed into “Connections” that are shared
publicly. For example, it is no longer possible to
list an Interest in classic cars on one’s Profile
without that entry being connected to a dedicated
classic car page which publicly displays the
names of all other classic car aficionados. Should
such a page not already exist, FaceBook creates
one and populates it with “fans.” What is not
clear is the user benefit of this “feature”. While it
is difficult to imagine searching through the
names of thousands of classic car fans, one can
easily imagine a FaceBook advertiser or marketer
happily spelunking through such a list.
THE POSSIBILITY OF
UNFORTUNATE EVENTS
Now some will not care if marketers know they
like old cars. However, if their interests include
controversial topics like abortion, immigration,
or radical politics, FaceBook’s policies say it’s fine
and dandy to share, by default, those controversial
interests with other websites, perhaps with
negative repercussions for their employment or
social life. Individuals have reported finding their
preferences on partner sites like Yelp, Pandora, or
Microsoft Docs, without ever having posted
them on those sites. The only way to avoid being
linked to these pages and sites is to delete altogether
Likes and Interests from the FaceBook
Profile page.
FaceBook does provide opt-out functionality
within the Privacy Settings of the Accounts pages,
but the opt-out process is not a simple one.
According to a May 12th article in the New York
Times, “Price of FaceBook Privacy? Start
Clicking,” opting-out of most disclosures
requires clicking over 50 buttons and setting
some 170 options. How many of us have the
time or patience to navigate through that?
FaceBook needs to return to its former role as
caretaker of its users’ personal information rather
than acting the voracious middleman, racking up
dollars by peddling targeted advertising utilizing
personal information. The company needs to
make the process of opting-out simple, friendly,
and quick. A screen or three asking the user direct
questions about what should and should not be
shared would be a good place to start. Better still
would be reverting the network to a true opt-in
system, where nothing personal is shared unless
the user specifically requests that it be shared.
Unfortunately FaceBook already considers themselves
an opt-in website. According to the company,
users opt-in when they open an account. If
they’re not comfortable sharing certain information,
then they shouldn’t share it.
Until they see the error in their definition of
opt-in, or until some regulatory agency forces
them to see the light, it may be wise to limit your
exposure on FaceBook to prune the amount of
personal information displayed there. By the
way, you may want to recommend to your students
that they do the same. They need to understand
that in the end, the Internet is forever.
Steve Cunningham is a Senior Lecturer of
Music Industry at USC Thornton School of Music.